FAQ

What is SealStream?

SealStream is a next-generation O-ring and sealing solutions platform. We deliver technical-grade sealing components directly from the OEM to your door. With no warehousing, no repackaging, and no delays. Powered by AI and supported by 25+ years of industry expertise, we simplify seal sourcing for engineers, buyers, and manufacturers worldwide.
How does SealStream work?

SealStream operates on a direct-to-customer drop shipping model. When you place an order via our website, it’s sent directly to our manufacturing partner. They pack and ship the goods to you immediately, while our system handles payment, tracking, and support.
Do you hold any stock?

No, and that’s the advantage. We eliminate stockholding, repackaging, and warehousing to streamline fulfilment and reduce costs. All orders are fulfilled directly by the OEM for maximum efficiency and global scale.
What kind of products do you supply?

We supply the full range of sealing components, including: O-Rings (Nitrile, Viton®, EPDM, Silicone, PTFE, FEP, etc.) Back-up rings, X-rings, V-rings, Quad-rings Bonded seals, encapsulated O-rings FDA, high-temp, aerospace & chemical-grade seals Custom solutions available on request
Do you offer technical advice?

Yes, that’s where we shine. SealStream offers both free AI-powered product guidance and an optional paid subscription service called SealStream Pro, where you get direct access to a senior seal consultant with 25+ years of experience.
How fast will I receive my order?

Most standard O-rings ship within 24–48 hours of ordering, depending on region and stock. Shipping times vary based on location, courier, and availability, but all orders include live tracking and email updates.
Where do you deliver?

We offer worldwide delivery, direct from the OEM. Whether you're in the UK, Europe, Asia, or North America, SealStream ensures reliable, traceable shipments from production line to point of use.
Can I get a quote before ordering?

Absolutely. Use our online quote tool or ask our AI Seal Assistant to help generate a fast, accurate quote based on your technical specs and quantity. You can also submit a Request A Free Quote, email, or live chat.
What is SealStream Pro?

SealStream Pro is our monthly or annual subscription service for technical support. Subscribers get expert advice on seal selection, troubleshooting, material compatibility, and more, from an industry professional with 25+ years’ experience.
Do you offer custom seals or sourcing?

Yes, if you need a custom size, material, or application-specific seal, our team can help specify and source it directly from the manufacturer. We also support design consultation for OEMs and new products.
How is SealStream different from other suppliers?

We don’t stock or repackage — we ship direct from the OEM We use AI to assist with product selection and quoting We offer expert-level technical consulting We’re global, scalable, and digitally driven That means faster fulfilment, better advice, and fewer errors at lower cost.