FAQ

SealStream is a next-generation sealing solutions platform.

We deliver technical-grade sealing components directly from the OEM to your door. With no warehousing, no repackaging, and no delays. Powered by AI and supported by 30+ years of industry expertise, we simplify seal sourcing for engineers, buyers, and manufacturers worldwide.

SealStream operates on a direct-to-customer drop shipping model. When you place an order via our website, it’s sent directly to our manufacturing partner. They pack and ship the goods to you immediately, while our system handles payment, tracking, and technical support.

No, and that’s the advantage. We eliminate stockholding, repackaging, double shipments, and warehousing to streamline fulfilment and reduce costs, while enhancing your ESG (Environmental, social, and governance). All orders are fulfilled directly by the OEM for maximum efficiency and global scale. We aim to work with you to identify your needs, design and implement solutions, and manage schedules so you always have stock.

We supply the full range of sealing components, including:

• O-Rings (Nitrile, Viton®, EPDM, Silicone, PTFE, FEP, etc.)

• Back-up rings, X-rings, V-rings, Quad-rings

• Bonded seals, encapsulated O-rings

• FDA, high-temp, aerospace & chemical-grade seals

• Custom solutions available on request

Yes, that’s where we shine.

SealStream offers both free AI-powered product guidance and an optional paid subscription service called SealStream Pro, where you get direct access to a senior sealing consultant with 30+ years of experience.

Most standard O-rings ship within 24–48 hours of ordering, depending on region and stock.

Shipping times vary based on location, courier, and availability, but all orders include live tracking and email updates.

We offer worldwide delivery, direct from the OEM. Whether you're in the UK, Europe, Asia, or North America, SealStream ensures reliable, traceable shipments from production line to point of use.

Use our AI assistant, SealBot, to identify your seals. Complete the online quote request form, or simply call us to discuss your requirements, whichever suits you best.

SealStream Pro is our monthly or annual subscription service for technical support. Subscribers receive expert advice on seal selection, troubleshooting, material compatibility, training, and more from an industry professional with over 30 years of experience.

Yes, if you need a custom design, size, material, or application-specific seal, our team can help specify and source it directly from the manufacturer. We also support design consultation for OEMs and new products.

• We don’t stock or repackage — we ship directly from the OEM.

• We use AI to assist with product selection and quoting.

• We offer expert-level technical consulting.

• We’re global, scalable, and digitally driven.
  

That means faster fulfilment, technical advice, and fewer errors at a lower cost.